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Accessible documents policy


Technical information about the accessibility of our documents

East Sussex County Council is committed to making our documents accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

The documents the Home Office publishes are partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

Some of our documents are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 1.3.1 of the Web Content Accessibility Guidelines version 2.1 AA.

We are tagging and adding accessible headings and structures in all documents published after 23 September 2018. We aim to complete this as soon as we can.

When we publish new documents we’ll make sure our use of tagging, headings and content structures meets accessibility standards.

Some of our documents include diagrams and other visual elements presented without a text alternative. This means that they do not meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.

We are adding text alternatives to visual elements in all documents produced after 23 September 2018, that fail to meet the accessibility guidelines. We aim to complete this as soon as we can. When we publish new documents we’ll make sure our use of diagrams and other visual elements meet accessibility standards.

Some of our documents (including some produced before 23 September 2018) are essential to providing our services. For example, we may still have some PDFs with information on how users can access our services, and forms that are not accessible. We are fixing these or replacing them with accessible HTML pages as soon as we can.

Some of the documents we publish are produced by third parties. We are not always able to make these fully compliant, for example adding alternative text to images or diagrams. This means that they do not meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.

We have informed third parties of our accessibility requirements but sometimes we have to publish documents at short notice that are not accessible. Where possible, we will fix these as soon as we can.

Content that’s not within the scope of the accessibility regulations

Some of our documents were produced in a print format before 23 September 2018. This type of document cannot be read by screen readers and other forms of assistive technology, so it fails to meet the success criteria for perception set out in standard 1.1.1 of the Web Content Accessibility Guidelines version 2.1 AA.

Some of our documents produced before 23 September 2018 are not properly tagged, or do not use accessible headings or structures. This means that they do not meet the success criteria for navigation set out in standard 2.4.6 of the Web Content Accessibility Guidelines version 2.1 AA.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. We don’t plan to fix:

  • non-statutory guidance that doesn’t relate to the provision of a service
  • consultation responses
  • policy papers
  • independent reports
  • corporate reports
  • correspondence
  • research and statistics
  • transparency data
  • Freedom of Information releases

Any new PDFs or Word documents we publish will meet accessibility standards.

You can request details of any information excluded from the scope of the Regulations by contacting the Web Team.