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Cookies in detail

We sometimes save small pieces of text on your computer. We’ll call these cookies on this page, but they can also use other methods similar to cookies, such as local storage. Most websites do this.

They improve things by:

  • remembering settings, so you don’t have to keep re-entering them whenever you visit a new page
  • remembering information you’ve given, so you don’t need to keep re-entering it
  • measuring how you use the website so we can make sure it meets your needs
  • helping us to respond to any feedback you send us, if you’ve asked us to
  • tracking the effectiveness of our online marketing, so that we can use public money more effectively.

We can’t personally identify you using the data we save in cookies. They’re just here to make the site work better for you. Indeed, you can manage and/or delete these small pieces of text as you wish.

To learn more about cookies and how to manage them, read this article by Sophos security. Or please read on to find out more about how and where we use cookies.

Cookies set by us

These cookies are strictly necessary in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these, services you have asked for, such as reserving a library book or making an electronic payment, cannot be provided.

Consentin law, we don’t need your consent to use these cookies:

Name:

ASP.NET_SessionId and ASPSESSIONIDxxx (the xxx part is different for everyone)

Purpose:

These are temporary cookies needed by some of the tools on the website to recognise you from one page to the next.

Expires:

When you leave our site.

Name:

ARRAffinity

Purpose:

This is a temporary cookie set by our web host to make sure our website works consistently from one page to the next.

Expires:

When you leave our site.

Name:

RequestVerificationToken

Purpose:

This is a unique code generated when you submit a form, which helps us to ensure your data is secure.

Expires:

When you leave our site.

Name:

cookies_policy 

Purpose:

Saves your cookie consent settings

Expires:

1 year

Name:

cookies_preferences_set

Purpose:

Lets us know that you've saved your cookie consent settings

Expires:

1 year

Cookies set by third party services

We use services from some third parties on this website. These services can set first party cookies which they can only access when you use our website, or they can set third party cookies that they can access when you use their services elsewhere too. Each third party service has its own privacy policy which explains how they will use your information.

Consent: By using our website, eastsussex.gov.uk, you agree that these types of cookies can be saved on your device.

Google Analytics

What it's for:

We use Google Analytics to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. It does not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

We do not allow Google to use or share our analytics data, and we set data retention by Google to 26 months.

You can see web analytics for East Sussex County Council on Data.gov.uk.

Crazy Egg

What it's for:

We use Crazy Egg to collect information about how people use this site. We do this to make sure it’s meeting its users’ needs and to understand how we could do it better.

Crazy Egg stores information about how you move around particular pages and what you click on. It does not collect or store your personal information (for example, your name or address) so this information cannot be used to identify who you are.

Your privacy

See the Crazy Egg Privacy Policy and Crazy Egg Cookie Policy.

Facebook

What it's for:

We show East Sussex County Council’s Facebook pages on our website so that you can see services we provide on Facebook that are relevant to the page you’re looking at.

Your privacy

See the Facebook Data Policy.

Twitter

What it's for:

We show East Sussex County Council’s Twitter accounts on our website so that you can see services we provide on Twitter that are relevant to the page you’re looking at.

Your privacy

See the Twitter Privacy Policy and their page about Twitter’s use of cookies and similar technologies.

Google Maps

What it's for:

We use Google Maps to provide a familiar interface when showing you where our services are.

Your privacy

See the Google Privacy Policy.

ArcGIS Maps

What it's for:

We use ArcGIS to provide Ordnance Survey maps where we need more accuracy than Google Maps can provide.

Your privacy

See the ArcGIS Privacy page.

YouTube

What it's for:

We use YouTube in Privacy-Enhanced Mode to include our own videos in our web pages.

Your privacy

See the Google Privacy Policy.

Click4Assistance

What it's for:

We use Click4Assistance to provide web chat as an easy way to contact us online.

Your privacy

See the Click4Assistance Privacy Policy, and their page about Click4Assistance and GDPR compliance.

Customer Thermometer

What it's for:

We use Customer Thermometer to collect your views about how helpful pages on our website are. The service is not active until you click on a rating, but it may collect data after that.

Your privacy

See the Customer Thermometer Privacy Policy.

Recaptcha

What it's for:

We use Recaptcha to prevent misuse of our forms by automated systems where that has been a problem.

Your privacy

See the Google Privacy Policy.

iCasework

What it's for:

We use iCasework to process information you submit for some forms on our website. These forms are used for subjects like making a complaint or a freedom of information request.

Your privacy

See the iCasework Privacy Notice.

Some services on this website may use other third party services. These will have their own privacy notice which applies in addition to the privacy notice for this website.