The Registration Academy


Training modules

We have constructed the Academy training modules with a clear focus on them being intensive and fast-track (even for brand new staff) to enable them to be delivered at a cost that local authorities can afford.

New for 2021

Available remotely via MS Teams
Course Title Duration Content
DRO Notices 2 days Designed specifically for the change to DRO notice for EU nationals required by Brexit, this course allows experienced notice takers to learn the theory behind DRO notices and put skills into practice, ready for 1 July 2021.

We also offer the following:

Training modules
Course Title Duration Content
Birth Registrations 3 days* All the information and ‘hands on’ training needed to ‘go live’ registering births, attesting declarations and understanding of the theory of more complex cases.
Death Registrations 3 days* All the information and ‘hands on’ training needed to ‘go live’ registering deaths, attesting declarations, recognising what to look out for on MCCDs and inquests.
Advanced Births and Deaths 2 days Available for registrars who have some experience of birth and death registration. This course will explain the processes of Space 17 name changes, Corrections, Re-registrations and Stillbirths and allow for practice of these processes in a safe, classroom environment.
Notice of Marriage/Civil Partnership 5 days All the information and ‘hands on’ training needed to ‘go live’ taking notices including those subject to immigration control and understanding of the theory of more complex cases, including foreign divorces and RGLs.
Marriage Ceremony – Conducting and registering 1 day Public speaking, crowd control, tailoring your script, questioning the couple and dealing with unforeseen circumstances.

*When booked together, births and deaths training is a 5 day course.

We have rigorously tested and re-tested our training modules to ensure they are fit for purpose, and are delighted that following this training, brand new registrars can comfortably and accurately register alone within 30 minute appointment slots during their first week of going live.

Further modules are currently under development and we would be happy to discuss your requirements with you. Email the Registration Academy to arrange a no-obligation chat.

What's included

Each module includes:

  • training from experienced and currently active practitioners
  • interactive presentations
  • example scenarios
  • role-play and or live practice
  • reference materials for delegates to take with them

Training can be provided at your premises (subject to suitability) or at our purpose built Training Suite at the Lewes Register Office, in East Sussex, complete with live customers for delegates to practice their skills on, under the close supervision of our professional trainers.

We can also provide remote training, on request.

See our How to make the most of the Registration Academy [217.8 KB] [pdf], guide to help you achieve the best outcomes for your delegates.

You can also take advantage of our optional follow-up consolidation package where one of our trainers will revisit each delegate after a few weeks in the role and technically assess them in a live environment to consolidate their learning and identify any areas where re-training may be required.

Competency assessments

The Registration Academy can also provide skilled, independent assessors to evaluate your registrars and provide structured feedback to you and your team.

Available in 1 day packages including assessment of up to 4 registration activities with pre-assessment management briefing and post assessment debriefs for both the registrar and line manager.

Book your course

To book a training course, complete our Booking Form [111.7 KB] [pdf].

Prices and further details can be obtained by sending an email to the Registration Academy.

Terms and Conditions

Terms and Conditions for local authority registration services engaging The Registration Academy. This document is a key part of our contract with you.

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