Consumers can find traders who provide high standards of customer service on the Buy With Confidence website.
Any business can apply to join this scheme.
About the Buy With Confidence scheme
In response to concerns about ‘rogue traders’, we provide consumers with a list of local businesses that are committed to trading fairly.
Every business is vetted before joining the scheme.
Detailed checks include:
- review of their complaints history and a visit from Trading Standards
- good references from previous customers
- applicants must agree to the scheme’s code of conduct
- criminal records basic disclosure required in some circumstances.
Trading Standards services across the country – including East Sussex – take part in the Buy With Confidence scheme. Members are monitored via the Citizen’s Advice Consumer Service and through customer feedback.
Rate a business
Share your experience so that other customers can see your recommendations.