Approved traders

Consumers can find traders who provide high standards of customer service on the Buy With Confidence website.

Any business can apply to join this scheme.

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About the Buy With Confidence scheme

In response to concerns about ‘rogue traders’, we provide consumers with a list of local businesses that are committed to trading fairly.

Every business is vetted before joining the scheme.

Detailed checks include:

  • review of their complaints history and a visit from Trading Standards
  • good references from previous customers
  • applicants must agree to the scheme’s code of conduct
  • criminal records basic disclosure required in some circumstances.

Trading Standards services across the country – including East Sussex – take part in the Buy With Confidence scheme. Members are monitored via the Citizen’s Advice Consumer Service and through customer feedback.

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