Complaint process paused

Where there are ongoing proceedings the complaints process is paused. This is to ensure that the complaint does not interfere with the other proceedings.

Please complete any legal or appeals that you have ongoing before coming back to the Complaints Service.

It may be relevant to raise the issues you want to complain about as part of your appeal or court case.

Read our complaints policy

Your options are:

• CSD General Feedback (email us). I’d like to give general feedback, I realise I may not get a formal response 
• Go back to the start (feedback and complaints)