You can now email in for benefits advice and information using

Help is also available from the helpline – please see box on the right-hand side of this page.

The 2012 Welfare Reform Act is making the biggest changes to the welfare benefits system since the 1940s. These changes are being rolled out at different times across the country until 2017. Download the East Sussex timetable of changes to benefits.

Discretionary East Sussex Support Scheme (DESSS)

Discretionary East Sussex Support Scheme (DESSS) could help you if you’re in a difficult or emergency situation.

Housing benefit

How to check your eligibility, and apply for housing benefit from your District or Borough council.

Council tax reduction

You’ll get money off your Council Tax bill if you qualify for Council Tax Reduction. Council Tax Benefit no longer exists.

Sickness and disability

Changes to benefits including a new Personal Independence Payment (PIP) to replace Disability Living Allowance (DLA)

Social Fund

Changes to Crisis Loans and Community Care Grants.

Universal Credit

Universal credit

Getting advice about benefits

How to check what you're entitled to, online and through your nearest advice centre.

Keeping warm and well in winter

Top tips for keeping warm and well in winter, including how to book a free winter home check.

Pensions, benefits and approaching retirement

Make sure you get the money you're entitled to. Find out when you'll reach pension age, and how to plan your retirement income.

Briefings, facts and figures

Outlines the impact of the benefit changes at local level from 2011 through to 2017.

Tax credits – GOV.UK

Many people, in or out of work, with or without children, may receive tax credits.