NHS COVID-19 app

The NHS COVID-19 contact tracing app is free to download from the App Store and Google Play.

If you’re a resident

The more people download and use the app, the more effective it will be. It’s the quickest way of alerting people if they are at risk, and protecting our loved ones and communities.

You can find details about how to download and use the app on the NHS website.

It has a number of features:

  • Trace: find out when you’ve been near other app users who have tested positive for coronavirus.
  • Alert: lets you know the level of coronavirus risk in your postcode district.
  • Check-in: get alerted if you’ve visited a venue where you may have come into contact with coronavirus, using a simple QR code scanner. No more form filling.
  • Symptoms: check if you have coronavirus symptoms and see if you need to order a test.
  • Test: helps you order a test if you need to.
  • Isolate: keep track of your self-isolation countdown and access relevant advice.

Action needed by businesses and venues

The NHS app can help trace and restrict the spread of coronavirus in our communities.

Businesses and venues must print and display a poster with a scannable QR code issued by the government. This will allow anyone with the app to scan the poster on their mobile phone as they enter the premises to record their contact details.

They can then be contacted with health advice by the NHS if they have been close to someone with the virus.

Which places and businesses legally need to do this?

It is a legal requirement to display the QR Codes. Places expected to keep a contact log of visitors include:

  • hospitality venues (including pubs, bars, restaurants and cafes)
  • amusement arcades, attractions, libraries and museums
  • close physical contact services (such as hairdressers, barbers, nail bars)
  • Services provided in community centres and village halls.

It’s simple for a businesses to print their own posters including an automatically generated QR code. There is further information available online to support:

A full guide to producing your own poster

Related information