Accessibility

• Customer feedback – your comments, compliments and complaints
• Our Customer Promise
• How to feedback about a service
• Contact the Corporate Complaints Team
• Our complaints process and policy
• What you can do if you're still not happy
• Unreasonable customer behaviour
• Accessibility

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If you need a copy of any of the information above in a different format such as large print, coloured background, Braille or in a different language then please contact us and we will be happy to help.

• Email: Corporate complaints

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Complaints and Feedback about Adult Social Care, Children's Services and Councillors

• Make a complaint or give feedback about adult social care and health services
• Feedback and complaints about Children's Services
• How to complain about a Councillor

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