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Customer feedback


Coronavirus (COVID-19) – help and support

Visitors to East Sussex County Council buildings are asked to continue wearing face coverings (unless exempt). This will help us protect our customers and staff – your safety is a priority. Lower infection rates will also help us maintain the level of public service we can offer.

3. Contact the Corporate Complaints Team

You can submit your complaint online, by phone, in writing to us or visiting us by appointment. We will acknowledge we have received your complaint within three working days.

Contact details

Customer Services Team
East Sussex County Council
County Hall, St Anne’s Crescent,
East Sussex

Email: Corporate complaints

Telephone: 01273 482 913

We’re open

Monday to Thursday 8.30am to 5pm
Friday                             8.30am to 4.30pm

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