Access school transport in September
Start school travel in September
If your child qualifies for free transport we’ll email you to ask you to register and upload a photo.
When to expect your email
We’ll email you to let you know how to register.
- if you applied as a low-income family, expect your email in early August
- for all other applications, you should hear from us from July onwards
Follow the instructions in your email to register for your transport.
What if you don’t get your email?
Email: Admissions and Transport team
Phone: 0300 330 9472 (10am to 3pm)
How to get your travel pass
We will send the following to your home address during August:
- Freedom Passes for travel on buses in East Sussex
- Travel permits for our hired coaches
- Rail Key cards
Continue school travel in September
How to continue on public transport, by coach or with a travel pass
First:
- We’ll email you to explain how to re-register
- You’ll need to upload a new photo of your child
Next, we’ll send you your travel pass.
How to get your new pass to continue travel
We’ll ask you to confirm your home address. And then we’ll send out your passes and permits.
You’ll receive these in August:
- Freedom Passes for travel on buses in East Sussex
- Travel permits for our hired coaches
If your child travels by rail, they can keep using their Rail key card. But you’ll need to:
- sign up again
- provide a new photo
What to do if you need a new pass
We’ll post you a new card if:
- if you request a replacement for a lost/damaged one
- if your child turns 16 and needs an adult card
When you will get your email
- We’ll email low-income families in early August
- We’ll send all other emails from July onwards
If your email doesn’t arrive by the date you expect, contact us.
Email: Mainstream transport team
Phone: 01273 335 088