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Computers and Internet in libraries

Computers and Internet in libraries

Library computers

During lockdown computers are only available for essential services such as internet banking or to get universal credit.

Where you can use computers

Every library has computers that you can use free of charge. These computers shut down 15 minutes before the library closes.

To use our computers please bring your library card or proof of identity. If a computer is available, you can sign in with your library card number and PIN and get up to an hour straight away. You’ll be asked to agree to our acceptable use policies.

All of our libraries also offer free wifi if you want to use your own device.

Children’s computers

There are computers in the children’s areas of libraries. A parental consent form, available from staff at the counter, must be signed before children can use them. Website content is filtered but this doesn’t always block unsuitable material.

  • Children aged 8 to 15 can use the computers on their own but parents and guardians are responsible for what they do on the Internet.
  • Children under 8 years old must have an adult with them when they use our computers.

Things you can do on library computers

  • Free Internet and web-based email.
  • Free access to subscription websites like Ancestry, Find My Past, Theory Test Pro and Encyclopaedia Britannica
  • Software for word processing, spreadsheets, creating presentations, newsletters and editing photos.
  • Save files temporarily to the My Documents folder on the computer – they are automatically deleted at the end of your session to protect your privacy.
  • Open or save files on USB memory sticks, CD-R and CD-RW.
  • Memory card reader for digital cameras, so you can edit, email or print photos. Printing is on standard photocopy paper only.
  • A scanner in each library to scan images or documents and convert existing documents to save/edit in MS Word.
  • Microsoft on screen keyboard and screen magnifier and access to mouse settings.
  • Dolphin Supernova magnifier and screen reader software.

Free wifi in libraries

Free WiFi is available in all of our libraries.

You can use your own device to access this service. Log in using your library card and PIN, except in Uckfield where you simply sign up for the service.

If you are not a library member bring some proof of ID so you can join the library.

Our WiFi uses the library network. To make sure that all customers can access the service we do have some restrictions in place

  • Sessions are limited to 2 hours per session with a maximum of 4 hours per day.
  • Use is limited to 1024 MB uploads and downloads per day.

Getting help using computers

Due to the current situation we are currently not able to offer computer buddy sessions. If you would like to get help in carrying out an essential task please contact us.

To get support or find out more, phone 01323 463759 or 0345 60 80 196 or contact us online.

Book a library computer

During lockdown please only book computers to access services essential to you, such as accessing Internet banking or universal credit

You must be a member of East Sussex Libraries to book a library computer.

How to book

The easiest way to book a library computer is online.

Other ways you can book

We recommend booking a computer in advance. Please let us know if you want to use a scanner when you book.

  • By phone – book sessions of up to one hour by phoning 0345 6080196.
  • Self-service – if you’re already using a library computer, you may extend your session depending on how busy the computers are that day, or book up to 5 sessions in advance.

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