Blue Badges

Did you know?

Most blue badge applications are delayed because they do not include supporting medical evidence. If you do not provide this information with your application, it cannot be processed.


Blue Badge application process

You can apply online for a Blue Badge for yourself, someone else or an organisation.

Before you apply, check if you are eligible for a Blue Badge.

What you will need to provide

You need to know your National Insurance number.

You'll need to provide the following:

  • One recent passport size photo (taken in the last 3 months) showing your head and shoulders. This should measure 3.5cm wide x 4.5cm high on a plain white background.
  • A copy of a document proving your identity (passport, driving licence, birth or adoption certificate, marriage / civil partnership or divorce certificate)
  • A copy of a document proving your current address (less than 12 months old). This can be a hospital letter or utility bill. Mobile phone bills are not accepted.
  • Proof of benefits that automatically qualify you for a Blue Badge. This must show all pages of your benefit letter, including the breakdown of points and not just the first page.
  • Current medical evidence which indicates that the condition affects the walking part of any journey you undertake. This must be from a health care professional who is involved in your care or treatment.
  • Payment of £10 by cheque, postal order or online. If you wish to pay online, please ensure you provide a valid email address for us to contact you.

How to pay

We'll contact you if your application is successful. You can choose to pay for your badge online or by cheque / postal order. 

How to send us your documents

If you are applying online, you can add digital photos or scans of your documents to the application.

Please send us all your supporting documents within 14 days or your application will be cancelled.

Copies of your documents can be:

Posted to:
Blue Badge Team
East Sussex County Council
3rd Floor St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

How long it takes

We aim to process applications quickly. Delays of 8 to 10 weeks can occur if you do not send the correct documents or need further assessment. 

After we receive payment, your application will be submitted to the national issuing office for processing.

Keeping you informed

If you apply online and supply us with a current email address, you'll be kept updated about the progress of your application.

How to take photos

If you are unable to get to a photo booth, you can take a photo using a mobile, tablet or digital camera.

Follow the advice on how to take a good photo for your Blue Badge.

What to do if you are not sure about eligibility

When you apply online you'll be asked questions to check that you are eligible for a Blue Badge. Based on your answers, you may be told that you are not eligible.

If you still think you are, please email us:

Email the Blue Badge Team.

Contact the Blue Badge team

To get in touch with us:

Email: Blue Badge Team

If your query is about an ongoing application please include your full name, date of birth and postcode.

If you cannot access the service online or by email, phone 01323 464 244 for advice (Monday to Friday 9am to 4pm). If the line is busy, please call back.

Write to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

Change of address

If you have moved then you can email us with your new address:

Email: Blue Badge Team

The address is held on file so you do not need to return your badge.

You can also write to us at the address above.

Was this page helpful?

Click or tap the rating which best represents your experience.