Blue Badges

Coronavirus (COVID-19) – changes to the Blue Badge service

We're sorry but due to Coronavirus our phone line has closed. You can email us at Blue Badge Team. If your query is about an ongoing application, please tell us your full name, date of birth and postcode.

If you cannot access the service online or by email, phone 0345 608 0191 and ask for a call back from the Blue Badge team.

Returning a Blue Badge

You must return a Blue Badge if any of the following happen:

  • Your badge has expired.
  • Your condition has improved and you no longer need the badge.
  • If you inform us that you have lost your badge or it is been stolen, we will cancel the badge. If you find the badge afterwards, you must return it. Do not attempt to use a badge that’s been reported lost or stolen. Cancelled badges are reported to the police and parking services.
  • The badge holder dies.

Please return your badge by post to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

If you continue to use a Blue Badge when you are no longer eligible, you may be prosecuted and fined.

Change of address

If you have moved, you only need to tell us your new address so we can update our records. You do not need to return your badge.

You can also write to us at the address above.

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