Blue Badges

Did you know?

Most blue badge applications are delayed because they do not include supporting medical evidence. If you do not provide this information with your application, it cannot be processed.

Blue Badges


Apply for a Blue Badge

If you are disabled you can apply for a Blue Badge to help you park close to your destination. The badge costs £10.

You can use a Blue Badge as a driver or as a passenger. You do not need to own your own car.

Before you apply, check if you are eligible for a Blue Badge.

About the application process

We aim to process applications quickly. Delays of 8 to 10 weeks can occur if you do not send the correct documents or need further assessment.

  • You need to submit all mandatory documents and a photo.
  • If you apply online and provide a current email address, you will be kept updated about the progress of your application.
  • If you would prefer to apply using a paper application form, see below.

For details about what you need to do, see the Blue Badge application process.

Using the digital assistant

You can get answers to common questions by using our digital assistant. If you know your application number, you can also use the digital assistant to check the progress of your application and submit documents online.

The digital assistant is located on the right-hand side of the Blue Badge website pages. Click on it to start using it.

Please note, the digital assistant will only appear on the Blue Badge website pages if you say yes to cookies for communications and marketing - check your cookie settings.

More on Blue Badges

Paper application forms

These organisations hold paper application forms and can also help you with filling them in:

The following places have application forms but cannot help you to complete them:

We can also send you an application form by post.

To get in touch with us:

Contact the Blue Badge team


Am I eligible for a Blue Badge?

If you are disabled or have a health condition that limits your mobility you can apply for a Blue Badge.

There are two types of eligibility:

Eligible without further assessment

If you meet one or more of the following you may be eligible for a Blue Badge without further assessment. We will need proof of your entitlement.

  • Higher rate mobility component of the Daily Living Allowance
  • Registered blind
  • Personal Independence Payment (PIP) with 8 or more points in the ‘moving around’ category
  • Personal Independence Payment (PIP) with 10 points specifically for Descriptor E under the ‘planning and following journeys’ activity, because you are unable to undertake any journey because it would cause you overwhelming psychological distress
  • Armed Forces Compensation scheme (tariff 1 to 8 with a permanent or substantial disability)
  • War pensioners mobility supplement

Hidden disabilities

  • Personal Independence Payment (PIP) with 10 points specifically for Descriptor E under the ‘planning and following journeys’ activity, because you are unable to undertake any journey because it would cause you overwhelming psychological distress or significant mental distress.

Eligible subject to further assessment

You may still be eligible for a Blue Badge if you do not qualify automatically. This will be determined by an assessment.

You may qualify if:

  • you drive regularly but have a severe disability that affects both arms
  • you have a permanent or substantial disability that means walking is either very difficult or impossible
  • you cannot walk or have considerable difficulty walking due to a permanent or substantial physical disability

Hidden disabilities

You may qualify if you:

  • cannot undertake a journey without there being a risk of serious harm to you or another person
  • cannot undertake a journey without it causing you very considerable psychological or mental distress
  • have very considerable difficulty when walking (both the physical act and experience of walking)

We may contact you to arrange an assessment once we have received your application.

Children under the age of 3

You can apply if your child has a specific medical condition which means they:

  • must always be accompanied by bulky medical equipment which cannot be carried around without great difficulty
  • need to be kept near a vehicle at all times so that they can, if necessary, be treated for their condition in the vehicle or taken quickly to a place where they can be treated

How to apply

If you think you are eligible, apply for a Blue Badge

Read more about the Blue Badge application process


Blue Badge application process

You can apply online for a Blue Badge for yourself, someone else or an organisation.

Before you apply, check if you are eligible for a Blue Badge.

What you will need to provide

You need to know your National Insurance number.

You'll need to provide the following:

  • One recent passport size photo (taken in the last 3 months) showing your head and shoulders. This should measure 3.5cm wide x 4.5cm high on a plain white background.
  • A copy of a document proving your identity (passport, driving licence, birth or adoption certificate, marriage / civil partnership or divorce certificate)
  • A copy of a document proving your current address (less than 12 months old). This can be a hospital letter or utility bill. Mobile phone bills are not accepted.
  • Proof of benefits that automatically qualify you for a Blue Badge. This must show all pages of your benefit letter, including the breakdown of points and not just the first page.
  • Current medical evidence which indicates that the condition affects the walking part of any journey you undertake. This must be from a health care professional who is involved in your care or treatment.
  • Payment of £10 by cheque, postal order or online. If you wish to pay online, please ensure you provide a valid email address for us to contact you.

How to pay

We'll contact you if your application is successful. You can choose to pay for your badge online or by cheque / postal order. 

How to send us your documents

Please send us all your supporting documents within 14 days or your application will be cancelled. It is quicker to send us documents online.

If you are applying online, you can add digital photos or scans of your documents to the application.

If you’ve already applied and know your application number, you can submit missing documents and your photo online by using our digital assistant. This automated service is available 24 hours a day, on the right-hand side of this website page, if you say yes to cookies for communications and marketing - check your cookie settings.

Copies of your documents can be posted to:

Blue Badge Team
East Sussex County Council
3rd Floor St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

How long it takes

We aim to process applications quickly. Delays of 8 to 10 weeks can occur if you do not send the correct documents or need further assessment. 

After we receive payment, your application will be submitted to the national issuing office for processing.

Keeping you informed

If you apply online and supply us with a current email address, you'll be kept updated about the progress of your application.

If you know your application number, you can check the progress of your application online by using the digital assistant on the right-hand side of the Blue Badge website pages. This automated service is available 24 hours a day.

Please note, the digital assistant will only appear on the Blue Badge website pages if you say yes to cookies for communications and marketing - check your cookie settings.

How to take photos

If you are unable to get to a photo booth, you can take a photo using a mobile, tablet or digital camera.

Follow the advice on how to take a good photo for your Blue Badge.

What to do if you are not sure about eligibility

When you apply online you'll be asked questions to check that you are eligible for a Blue Badge. Based on your answers, you may be told that you are not eligible.

If you still think you are, please email us at: BlueCarBadge@eastsussex.gov.uk 

Contact the Blue Badge team

To get in touch with us:

Contact the Blue Badge team

Change of address

If you have moved then you can email us with your new address:

Email: BlueCarBadge@eastsussex.gov.uk 

The address is held on file so you do not need to return your badge.

You can also write to us at the address above.


Renewing your Blue Badge

Blue Badges last for a maximum of three years from the date of issue.

We do not automatically renew badges.

All badges are reviewed to check whether you are still eligible for one. In some instances you may be asked to undergo a mobility assessment when your Blue Badge is due for review.

Renew online

You can renew your badge online. But if you have already sent a paper review form to us, do not use the online form to send another one. This delays your application.

If you apply online and supply your email address, you'll be kept informed of progress. Please ensure that you upload the right documents.

If you’ve already applied and know the application number on your renewal, you can use the digital assistant on the right-hand side of this website page to check progress and to upload documents and your photo. This automated service is available 24 hours a day.

Please note, the digital assistant will only appear on the Blue Badge website pages if you say yes to cookies for communications and marketing - check your cookie settings.

Sending the review form to you

We will send you a review form approximately six weeks before your badge expires. If you have already applied online, please do not fill out a paper form.

If you have moved home since your existing badge was issued, please email us with your new address. We will also need to know your full name and date of birth, plus your old address and postcode.

Returning the review form

If you do not include the right documents your application will be delayed.

Photo for your badge

You'll need a recent photo taken in the last 3 months to go with your application. The requirements for this photo are the same as a photo for your passport.

Paying for your badge

If your renewal is successful, we will contact you to ask you to pay for your new badge. It will cost £10.

After we receive payment, your application will be submitted to the national issuing office for processing.

What to do if your badge expires before you receive a new one

You must not use an expired Blue Badge under any circumstances.

If your badge has expired and you have not received a new one, this means we have not received your form and documents.

If your review is not successful

If your Blue Badge review is not successful, we will tell you why. If you have sent in a cheque or postal order to pay for your badge this will be returned to you. You will need to return your expired Blue Badge to us.

What to do with your expired badge

All expired Blue Badges should be sent back to us. See: returning a Blue Badge.

Moving from another county

If you have moved from another county where your badge was issued, you cannot renew your badge. You will need to apply as a new badge holder, but you can still use your current badge until it expires.


Returning a Blue Badge

You must return a Blue Badge if any of the following happen:

  • Your badge has expired.
  • Your condition has improved and you no longer need the badge.
  • If you inform us that you have lost your badge or it is been stolen, we will cancel the badge. If you find the badge afterwards, you must return it. Do not attempt to use a badge that’s been reported lost or stolen. Cancelled badges are reported to the police and parking services.
  • The badge holder dies.

Please return your badge by post to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

If you continue to use a Blue Badge when you are no longer eligible, you may be prosecuted and fined.

Change of address

If you have moved, you only need to tell us your new address so we can update our records. You do not need to return your badge.

Email: BlueCarBadge@eastsussex.gov.uk 

You can also write to us at the address above.


Lost or stolen badges

If a Blue Badge has been lost, stolen, or damaged so that is no longer legible then we will replace it. Please tell us about the loss as soon as possible so that the badge can be cancelled.

Replacement badges cost £10.

Lost badges

Once a badge is reported as lost it will be cancelled. Make sure you have checked all places it could possibly be before you report it.

If you still cannot find the badge, please contact us immediately:

Contact the Blue Badge team

Stolen badges

If your badge is stolen then you must report it to the police to get a crime reference number. Once you have this number, please contact us immediately:

Contact the Blue Badge team

Damaged badges

If the badge has become damaged, please send it to us in the post with a new passport sized photo and the £10 fee. Our address is on our contact page.

We will send a replacement badge as soon as possible.


Report misuse of a Blue Badge

If you suspect misuse or fraudulent use of a badge, then either:

  • phone the Blue Badge enforcement officer on 01323 466 508; or
  • email BadgeFraud@eastsussex.gov.uk with as much information as possible, including the serial number of the badge or just the first 6 digits of that number

All allegations of misuse are taken seriously and will be thoroughly investigated. Your details will not be disclosed to anyone.

We are unable to share information with you about any ongoing investigation.

Our enforcement officer cannot answer any questions about Blue Badge applications. For advice, please see the Blue Badge application process.

You must never display a photocopied badge.


Contact the Blue Badge team

If your query is about an ongoing application, please include your full name, date of birth and postcode.

Digital assistant: Our digital assistant (called Esca) is available 24 hours a day on the right-hand side of the Blue Badge pages on our website. This is an automated system which you can use to:

  • ask questions about Blue Badges
  • check the progress of your application
  • upload supporting documents and your photo to go with your application.

You will need to know your application number to check the progress and to upload documents using the digital assistant.

Please note, the digital assistant will only appear on the Blue Badge website pages if you say yes to cookies for communications and marketing - check your cookie settings.

Email: BlueCarBadge@eastsussex.gov.uk 

Phone: 01323 464 244 (Monday to Friday 9am to 4pm)

If the line is busy, please call back.

Write to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU


Disabled parking

Where you can and cannot park using a blue badge

Blue Badge scheme: Where can I park explains where a blue badge can and cannot be used to park. A copy is sent to all badge holders with their blue badge. 

In our civil parking areas, blue badge holders can also park for free without time limit in:

  • shared use bays
  • pay and display bays
  • permit bays, in Lewes only

Restrictions in car parks are different, you should refer to the signs in the car park when parking.

Apply for a disabled parking bay

We only provide bays where there is a proven hardship caused by being regularly unable to park your vehicle near your property, and not just for convenience.

You can apply online for an on-street disabled parking bay.

If you would like a hard copy of an application form or need any help applying, please email the parking team

Types of disabled parking bays

Disabled parking bay
Disabled parking bay

Disabled parking bays are not reserved for a specific person or vehicle. They can be used by any blue badge holder.

We provide two types of disabled bays, advisory and formal.

  • Advisory bays are not legally enforceable. Most motorists appreciate the purpose of them and leave the bays clear for the people who need them.
  • Formal bays have a Traffic Regulation Order which means they can be enforced. These bays are installed where there are on-street parking restrictions.

Faded disabled parking bay markings

If the disabled parking bay lines have faded, please contact our Highways Team to arrange for them to be renewed.