Blue Badges

Coronavirus (COVID-19) – changes to the Blue Badge service

We're sorry but due to Coronavirus our phone line has closed. You can email us at Blue Badge Team. If your query is about an ongoing application, please tell us your full name, date of birth and postcode.

If you cannot access the service online or by email, phone 0345 608 0191 and ask for a call back from the Blue Badge team.

Blue Badges


Apply for a Blue Badge

If you are disabled you can apply for a Blue Badge to help you park close to your destination. The badge costs £10.

You can use a Blue Badge as a driver or as a passenger. You do not need to own your own car.

Before you apply, check if you are eligible for a Blue Badge.

About the application process

It usually takes around 8 to 10 weeks to deal with a new application, unless your application is incomplete or requires further assessment.

  • You need to submit all mandatory documents and a photo.
  • If you apply online and provide a current email address, you will be kept updated about the progress of your application.
  • If you would prefer to apply using a paper application form, see below.

For details about what you need to do, see the Blue Badge application process.

More on Blue Badges

Contact us

If you have any queries about the application process, you can email us:

Email the Blue Badge Team

Please include your full name, date of birth and postcode if you contact us about an application you have already submitted.

Paper application forms

It’s quicker to apply online, but you can also download and print the application form. Please note, this form can only be printed and completed by hand.

Organisations that provide paper forms

These organisations hold paper application forms and can also help you with filling them in:

The following places have application forms but cannot help you to complete them:

Unfortunately we cannot send application forms in the post.


Am I eligible for a Blue Badge?

If you are disabled or have a health condition that limits your mobility you can apply for a Blue Badge.

There are two types of eligibility:

Eligible without further assessment

If you meet one or more of the following you may be eligible for a Blue Badge without further assessment. We will need proof of your entitlement.

  • Higher rate mobility component of the Daily Living Allowance
  • Registered blind
  • Personal Independence Payment (PIP) with 8 or more points in the ‘moving around’ category
  • Personal Independence Payment (PIP) with 10 points specifically for Descriptor E under the ‘planning and following journeys’ activity, because you are unable to undertake any journey because it would cause you overwhelming psychological distress
  • Armed Forces Compensation scheme (tariff 1 to 8 with a permanent or substantial disability)
  • War pensioners mobility supplement

Eligible subject to further assessment

You may still be eligible for a Blue Badge if you do not qualify automatically. This will be determined by an assessment.

You may qualify if:

  • you drive regularly but have a severe disability that affects both arms
  • you have a permanent or substantial disability that means walking is either very difficult or impossible
  • you cannot walk or have considerable difficulty walking due to a permanent or substantial physical disability

We may contact you to arrange an assessment once we have received your application.

Children under the age of three

You can apply if your child has a specific medical condition which means they:

  • must always be accompanied by bulky medical equipment which cannot be carried around without great difficulty
  • need to be kept near a vehicle at all times so that they can, if necessary, be treated for their condition in the vehicle or taken quickly to a place where they can be treated

How to apply

If you think you are eligible, apply for a Blue Badge

Read more about the Blue Badge application process


Blue Badge application process

You can apply for a Blue Badge for yourself, someone else or an organisation.

  • If the badge is for you or another person, you can apply online.
  • Organisations that provide daily care for those who are disabled, or have a health condition affecting their mobility, will need to complete a paper form instead.

Before you apply, check if you are eligible for a Blue Badge.

What you will need to provide

You need to know your National Insurance number.

You'll need to provide the following:

  • One recent passport size photo (taken in the last 3 months) showing your head and shoulders. This should measure 3.5cm wide x 4.5cm high on a plain white background.
  • A copy of a document proving your identity (passport, driving licence, birth or adoption certificate, marriage / civil partnership or divorce certificate)
  • A copy of a document proving your current address (less than 12 months old). This can be a hospital letter or utility bill. Mobile phone bills are not accepted.
  • Proof of benefits that automatically qualify you for a Blue Badge. This must show all pages of your benefit letter, including the breakdown of points and not just the first page.
  • Current medical evidence which indicates that the condition affects the walking part of any journey you undertake. This must be from a health care professional who is involved in your care or treatment.
  • Payment of £10 by cheque, postal order or online. If you wish to pay online, please ensure you provide a valid email address for us to contact you.

How to pay

Online applications

  • If you apply online then we'll contact you if your application is successful. You can choose to pay online or by cheque / postal order.

Paper applications

  • If you are sending a paper application form, you can include a cheque or postal order for £10 made payable to East Sussex County Council. We'll return the cheque or postal order if your application is unsuccessful.
  • If you prefer to pay online then you need to include your email address on the application. We'll email you with details of how to pay if your application is successful.

How to send us your documents

If you are applying online, you can add digital photos or scans of your documents to the application.

Please send us all your supporting documents within 14 days or your application will be cancelled.

Copies of your documents can be:

Posted to:
Blue Badge Team
East Sussex County Council
3rd Floor St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

How long it takes

It usually takes around 8 to 10 weeks to deal with a new application, unless your application is incomplete or requires further assessment. Please ensure you submit the right documents.

After we receive payment, your application will be submitted to the national issuing office for processing.

Keeping you informed

If you apply online and supply us with a current email address, you'll be kept updated about the progress of your application.

How to take photos

If you are unable to get to a photo booth, you can take a photo using a mobile, tablet or digital camera.

Follow the advice on how to take a good photo for your Blue Badge.

What to do if you are not sure about eligibility

When you apply online you'll be asked questions to check that you are eligible for a Blue Badge. Based on your answers, you may be told that you are not eligible.

If you still think you are, please email us:

Email the Blue Badge Team.

Enquiries about your application

If you have any queries about the application process, you can email us. If you are emailing about an application you have submitted, we'll need your full name, date of birth and postcode to assist with your enquiry.

Email: Blue Badge Team

You can also write to us at:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

Change of address

If you have moved then you can email us with your new address:

Email: Blue Badge Team

The address is held on file so you do not need to return your badge.

You can also write to us at the address above.


Renewing your Blue Badge

Blue Badges last for a maximum of three years from the date of issue.

We do not automatically renew badges.

All badges are reviewed to check whether you are still eligible for one. In some instances you may be asked to undergo a mobility assessment when your Blue Badge is due for review.

Renew online

You can renew your badge online. But if you have already sent a paper review form to us, do not use the online form to send another one. This delays your application.

If you apply online and supply your email address, you'll be kept informed of progress. Please ensure that you upload the right documents.

Sending the review form to you

We will send you a review form approximately six weeks before your badge expires. If you have already applied online, please do not fill out a paper form.

If you have moved home since your existing badge was issued, please email us with your new address. We will also need to know your full name and date of birth, plus your old address and postcode.

Returning the review form

If you do not include the right documents your application will be delayed.

Photo for your badge

You'll need a recent photo taken in the last 3 months to go with your application. The requirements for this photo are the same as a photo for your passport.

During lockdown, if you are unable to get a new photo for your renewal then we will use your previous one.

Paying for your badge

If your renewal is successful, we will contact you to ask you to pay for your new badge. It will cost £10.

After we receive payment, your application will be submitted to the national issuing office for processing.

What to do if your badge expires before you receive a new one

You must not use an expired Blue Badge under any circumstances.

If your badge has expired and you have not received a new one, this means we have not received your form and documents.

If your review is not successful

If your Blue Badge review is not successful, we will tell you why. If you have sent in a cheque or postal order to pay for your badge this will be returned to you. You will need to return your expired Blue Badge to us.

What to do with your expired badge

All expired Blue Badges should be sent back to us. See: returning a Blue Badge.

Moving from another county

If you have moved from another county where your badge was issued, you cannot renew your badge. You will need to apply as a new badge holder, but you can still use your current badge until it expires.


Returning a Blue Badge

You must return a Blue Badge if any of the following happen:

  • Your badge has expired.
  • Your condition has improved and you no longer need the badge.
  • If you inform us that you have lost your badge or it is been stolen, we will cancel the badge. If you find the badge afterwards, you must return it. Do not attempt to use a badge that’s been reported lost or stolen. Cancelled badges are reported to the police and parking services.
  • The badge holder dies.

Please return your badge by post to:

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

If you continue to use a Blue Badge when you are no longer eligible, you may be prosecuted and fined.

Change of address

If you have moved, you only need to tell us your new address so we can update our records. You do not need to return your badge.

You can also write to us at the address above.


Lost or stolen badges

If a Blue Badge has been lost, stolen, or damaged so that is no longer legible then we will replace it. Please tell us about the loss as soon as possible so that the badge can be cancelled.

Replacement badges cost £10.

Lost badges

Once a badge is reported as lost it will be cancelled. Make sure you have checked all places it could possibly be before you report it.

If you still cannot find the badge, please contact us immediately using the contact details below.

Stolen badges

If your badge is stolen then you must report it to the police to get a crime reference number. Once you have this number, please contact us immediately using the contact details below.

Damaged badges

If the badge has become damaged, please send it to us in the post with a new passport sized photo and the £10 fee.

We will send a replacement badge as soon as possible.

How to contact us

Blue Badge Team
East Sussex County Council
3rd Floor, St Mary’s House
52 St Leonard’s Road
Eastbourne BN21 3UU

Email: Blue Badge Team


Report misuse of a Blue Badge

If you suspect misuse or fraudulent use of a badge, then either:

  • phone the Blue Badge enforcement officer on 01323 466 508; or
  • email the Blue Badge Fraud Team with as much information as possible, including the serial number of the badge or just the first 6 digits of that number

All allegations of misuse are taken seriously and will be thoroughly investigated. Your details will not be disclosed to anyone.

We are unable to share information with you about any ongoing investigation.

Our enforcement officer cannot answer any questions about Blue Badge applications. For advice, please see the Blue Badge application process.

You must never display a photocopied badge.


Disabled parking bays

Who can apply for a disabled parking bay

Disabled parking bay
Disabled parking bay

We only provide bays where there is a proven hardship caused by being regularly unable to park your vehicle adjacent to your property, and not just for convenience. We will not provide a bay if you have a suitable driveway, garage, or other parking space available, or if it would be possible for you to make reasonable adjustments to allow for one of these options.

You must be the holder of a valid blue badge and the vehicle must be kept at your address.

Apply for a disabled parking bay

You can apply online here for an on-street disabled parking bay.

If you would prefer a hard copy of an application form, please email the: Parking Services.

Enforcement

Generally, we only provide advisory bays; this means they are not legally enforceable. However, most motorists appreciate the purpose of them and leave the bays clear for the people who need them.

Disabled bays are not person specific and can be used by any blue badge holder.


Occasionally, particularly within controlled parking zones, a disabled parking bay will have a Traffic Regulation Order displayed on a plate next to the bay. Parking in these bays can be legally enforced by a Civil Enforcement Officer.

How to renew a disabled parking bay

Please contact our Highways Customer Team to arrange for the renewal of parking bay lines.

Other places Blue Badge holders can park

For details about where you can park if you have a Blue Badge, see the national guidance: Where can I park?

There are no exemptions to these parking rules in East Sussex.

Contact us

If you have any questions or would like more information, please contact us about disabled parking.