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Getting help from us

Contact us
Get in touch by phone, email, text, web chat, minicom or post.
Who can get help from us
Find out about our eligibility criteria and the type of help that is available.
What is an assessment
We carry out an assessment to work out what care and support you may need.
Independent advocacy
If you struggle to communicate your wishes, an advocate can help you to get your voice heard.
Getting advice about money
Find out how to arrange independent financial advice.
Cancel care and support services
How to cancel care and support services, either for yourself or someone else.
Make a complaint or give feedback
How to make a complaint or feedback on adult social care and health services.
Healthy living and wellbeing services
Find free local services to help you stop smoking, manage your weight and stay healthy.
Adult Social Care leaflets and factsheets
Download our leaflets and factsheets.