Contact Adult Social Care

Warning – scam calls

We have been made aware of potential scam calls telling people they are being phoned by Health and Social Care Connect (HSCC). If you're not sure if a call is genuine, contact us using the details below to check.

We will never ask for your bank details and payments, or details of any other account (such as social media), for you to to set up a password or PIN number over the phone, or to call a premium rate number, such as those starting 09 or 087.

Contact us if you want to:

  • report abuse or neglect (please phone us)
  • apply for care and support
  • get support for a carer

Phone: 0345 60 80 191 (open 8am to 8pm 7 days a week including bank holidays)

Calls are included in monthly landline or mobile minutes, or charged at a local rate.

Email: hscc@eastsussex.gov.uk

Or you can assess yourself online:

You can use our online self-assessment portal to apply for either client or carer services.

Other ways to contact us

Text: 0779 787 8111

Minicom via type talk – 18001 0345 60 80 191

Health and Social Care Connect
St. Mary’s House
52 St Leonard’s Road
Eastbourne
East Sussex BN21 3UU

See a map of this address

What happens when you apply for support

If you apply for care and support from us then we will assess you to find out what help you need. Find out more in our guide:

Who can get help from Adult Social Care

Care and support is not free. Most people will pay towards the cost of their care.

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