East Sussex mental health directory
For people in crisis and suicide prevention
Contact mental health services
The Sussex Mental Healthline is there to offer support and advise you where to get help for yourself or someone you are concerned about.
For callers whose first language is not English, a telephone interpreter can be arranged for other community languages, by phoning the helpline and letting them know the language needed.
Sussex Mental Healthline 0800 0309 500 (free phone)
If you have a care plan and crisis card from Sussex Partnership mental health services, these will include details of who you should contact in a crisis. If you can’t find your care plan, contact your community team during the day – 9am to 5pm – from Monday to Friday. Ask for your care coordinator or the person on duty.
For urgent care use NHS 111 First
NHS 111 First (direct access booking) is a new service available across Sussex. Unless it’s a medical emergency, the NHS is urging everyone to phone 111 rather than turning up at A&E. Call 111 or visit NHS 111 to talk with a mental health professional who can direct you to appropriate help. If needed, you’ll be given a time slot to attend an emergency department or alternative services.
Two East Sussex hospitals have an A&E department.
- Conquest Hospital – The Ridge, St Leonards-on-Sea, TN37 7RD
- Eastbourne District General Hospital – Kings Drive, Eastbourne, BN21 2UD
For those living on the edge of the county:
- Royal Sussex County Hospital, Eastern Rd, Brighton BN2 5BE
- Princess Royal Hospital, Lewes Rd, Haywards Heath RH16 4EX
Please consider whether your GP or the NHS 111 service can help before travelling to A&E.
Contact the Samaritans
If you or someone you know is having suicidal thoughts, the Samaritans can offer help and support 24 hours a day, 7 days a week.
- Phone 116 123 or visit the Samaritans website
Staying Well crisis café for out-of-hours support
Staying Well provides a support service for people experiencing distress due to their mental health, during evenings and weekends when other support may be unavailable. Normally in venues in Hastings and St Leonards and Eastbourne, currently via phone support.
Open 7 days a week, 5pm to 10.30pm on weekdays and 3pm to 10.30pm at weekends.
- Phone 0800 023 6475 for queries
- Complete and return the referral form (Word document)
- Website: Staying Well
Call the emergency services
If you are concerned about an immediate risk of harm – either to yourself or someone else – then:
- Phone 999
Other suicide prevention services
Sussex Partnership NHS Trust Urgent Help Advice
Preventing suicide in Sussex
Advice for people who may be at risk of suicide and their friends and family, on warning signs and how to seek help.
‘Warning Signs’ is a suicide prevention campaign targeting East Sussex, West Sussex and Brighton & Hove, specifically aiming to support the reduction of annual suicide amongst men in Sussex.
- Website: Warning Signs campaign
Grassroots Suicide Prevention
Work with communities, organisations, services and individuals to help them to become ready, willing and able to effectively support someone at risk of suicide.
Available in Brighton & Hove with advice for all.
Free to access, timely support for those who are currently at risk of taking their own life, or who have attempted suicide. Support is also offered to people bereaved by suicide.
- Shout text service for people in crisis, free on all major mobile networks
- Papyrus Hopeline uk suicide prevention service for under 35s offering confidential support and practical advice
Zero Suicide Alliance
A national alliance committed to suicide prevention by offering free suicide prevention training and resources.
- Awareness training (free) online courses
If you have been affected by suicide
Public Health England and the Suicide Prevention Alliance have produced Help is at Hand for people bereaved by suicide or other sudden, traumatic death.
- Suicide&Co hub of resources
East Sussex Support for people bereaved by suicide
A new service for people whose loved one has died as a result of suicide, offering practical and emotional support.
- Phone: 07542 305 419
- Website: Bereaved by Suicide Support
If you have been affected by witnessing a suicide
Firsthand is a new resource to support and advise people who are impacted by the suicide of someone they don't know.
- Website: Firsthand
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