East Sussex mental health directory
Mental health services and support
If you are concerned about someone who may harm themselves, please see our crisis and suicide prevention page.
If you are showing signs of mental ill-health which are not improving with self-help interventions, the first thing you should do is speak with your GP, or if you have one, your Lead Practitioner in your Community Mental Health team.
Mental health issues are common and treatable. The sooner you seek help, the better. Please also check out the support available both locally and nationally.
Sussex Mental Healthline
This helpline for mental health care and advice (which is now 24 hours, 7 days a week, for all ages and carers) is the best number to call for many mental health concerns during the pandemic. People who have general concerns about their mental health can also phone to receive psychological support at this time.
For callers whose first language is not English, a telephone interpreter can be arranged for other community languages, by phoning the helpline and letting them know the language needed.
- Phone: 0800 0309 500 (free phone)
- Website Sussex Mental Healthline
Health in Mind
A free NHS service for East Sussex residents who are experiencing stress, anxiety or low mood. Also anyone recovering from Covid-19. You can self-refer through the website, and also find videos, top tips, free online therapy programmes, and information on coping with the pandemic. The service is currently being offered via the phone or online via a secure video platform. Currently they are not able to offer face-to-face treatment.
Once a referral has been received, the team will talk to you about what can be offered based on your needs.
Adult Social Care
Contact Adult Social Care if you or someone you know needs social care support.
East Sussex Community Network
Seven Wellbeing Centres, located across East Sussex, provide a range of community-based mental health and wellbeing support to enable you to get well, stay well and prevent crisis. The centres are now reopen for some face-to-face support with social distancing measures. Staff also continue to offer phone, email and virtual support for new and current clients age 16+ who are experiencing ongoing concerns about their mental health.
Support for mental health and wellbeing is offered through a support plan developed with each client.
Peer Support Service
People who have their own lived experience of mental health challenges will support you to take control of your mental health and stay well. Peer Specialists work with clients to develop Wellness Plans, identifying strategies and tools to help manage recovery and prevent crisis.
The service is still accepting new referrals, including self-referrals from East Sussex residents.
Staying Well Space
Out-of-hours ‘crisis cafe’ support available 7 evenings a week for adults (aged 16+) experiencing acute distress due to their mental health. The service is reopening in venues in Hastings & St Leonards and Eastbourne, with continuing phone support for those who can’t visit in person.
People supported by Staying Well are generally experiencing distress related to a mental health condition. They are not considered at imminent risk of suicidal or self-injury, or to pose an imminent risk of harm to others.
- Phone: 0800 023 6475 for queries or to discuss a referral
- Email: StayingWell@southdown.org
- Website: Southdown Staying Well Space
Specialist day support for adults living in East Sussex who are living with a diagnosis of Emotionally Unstable Personality Disorder (EUPD).
Access local services to improve your mental wellbeing
When everyday life is affecting your mental health and wellbeing, we work in partnership with GPs to help you access local services and activities that can help. Community Navigators support people to improve their own health and wellbeing by developing personalised and practical solutions to everyday issues, following the Social Prescribing pathway, and encouraging self-help during the current period.
Local wellbeing project in Eastbourne and Hastings
Wellbeing in Hastings and Eastbourne is a project that promotes the emotional and mental wellbeing of communities within Hastings and Eastbourne.
- Website: Wellbeing in Hastings and Eastbourne
Money worries and mental health
Welfare benefits service and financial advice
Are worries about money or debts impacting your mental health? The service offers free, confidential advice and information. Open to people living in East Sussex Mon to Fri, 9am to 5pm.
- Phone 0333 344 0681 (03 calls cost no more than 01 or 02 numbers)
- Email firstname.lastname@example.org
- Website: Welfare benefits helpline
Mental Health and Money Advice
This national impartial organisation has lots of advice and information on managing money, debts and benefits, as well as a toolkit to help you understand, manage and improve your mental and financial health.
The Money Advice Service
The service offers a free tool which creates an action plan with advice on extra support, helpful if you have been affected by the coronavirus restrictions, or just want some money guidance.
Low cost or free counselling services
Sussex Community Counselling
Low-cost counselling by a BACP-accredited service offered in Newhaven, Lewes, Hailsham and Eastbourne (includes funded youth counselling in the Havens area, this is temporarily suspended).
- Phone: 01273 519 108
- Email: email@example.com
- Website: Sussex Community Counselling
Counselling Plus Community
A charity which offers confidential affordable counselling to people aged 16+. Normally available in Hastings, Bexhill and Rye. Currently offering remote sessions only
Support for Survivors of Suicide (SSOS)
For those who are struggling with suicidal thoughts or who have attempted suicide. Assessments and counselling services are being offered via phone or video calls wherever possible at this time. Support is also provided if you have lost someone to suicide.
- Phone: 07796 869 484 (Rhian – Service Manager)
- Email: Rhian.Gower@sussexcommunity.org.uk
- Information on Bereaved by Suicide support
- Website: Sussex Community Development Association – SSOS
Mental health support for people in minority groups
The Links Project
A multi-agency support and advice project for asylum seekers, refugees and new migrant communities living in East Sussex.
- Contact Marc Turczanski (Project Coordinator) on 01424 444 010, 07752 495 508 or firstname.lastname@example.org.
- For support for people with asylum or refugee status, who are experiencing mental health distress, contact Val (Outreach and Engagement Officer). Email: Val.Biggs@eastsussex.gov.uk or call 07825 754 164.
- Website: The Links Project
Bad Nerves, Mental Health
Friends Families and Travellers (FFT) provides confidential and private mental health support for Gypsies and Travellers.
- Phone: 01273 234 777 for the Sussex area helpline
- Website: Bad Nerves, Mental Health
Black, Asian and Minority Ethnic mental health
A national organisation giving information for people of colour who experience mental health issues, including options for support and treatment.
Seaview is an open access wellbeing centre in St Leonards. It helps to improve the lives of people who are marginalised for a variety of reasons, and who often have mental health difficulties. The building is gradually opening again as the Covid restrictions are eased. Open 7 days a week.
MindOut is a mental health service run by and for lesbian, gay bisexual, trans and queer (LGBTQ) people, with lots of advice and guidance.
- Website: MindOut
Switchboard is a national one-stop listening service staffed by LGBT+ volunteers.
- Phone: 0300 330 0630 (10am to 10pm daily).
This directory of free support (Sussex and UK wide) lists the local support and social groups run by and for people who identify as LGBTQ, or who are unsure or questioning their gender and/or sexuality.
- Website: LGBTQ directory
National evening helpline offering emotional and mental health support for anyone who identifies as transgender, non-binary or genderfluid.
- Phone: 0300 330 5468 (8pm to midnight)
- Website: Mindline Trans+
Mental health support for young people
Young people (aged 14 to 25 years) can access advice and support on emotional and mental wellbeing. The service is open daily from 11am to 6pm through video link, phone or email, and their website.
Available in Hastings, Eastbourne and Newhaven
A new digital wellbeing service to support 13–25 year olds in Sussex with their mental health, designed by young people, for young people. The website provides self-help information, handy toolkits and a directory of local services and Coronavirus advice.
- Website: e-wellbeing
Free online counselling service for 12–18 year olds in East Sussex. It is not a crisis or emergency service, but can allow you to talk about your problems and feelings in a safe supportive and private space. Visit the website to register.
- Website: e-motion
A Young Carers counselling service for 12 to 18 year olds in Hastings and Rother run by Care for the Carers. Teen Talk offers up to 12 sessions with a qualified and experienced counsellor to provide emotional support to any young person who is affected by their caring role. Assessments and sessions are currently taking place over the phone.
- Phone: Lyn or Siwan on 01323 738 390
- Website: Teen Talk
Support with emotional and mental wellbeing, for children, young people and their parents or carers. Their website has lots of information, resources and short films about common problems.
- Website: Sussex CAMHS
For support and information on services for children, young people, and parents and carers. Includes advice about mental health during the pandemic.
- For children and young people: Find help
- For parents: Supporting your child
- Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am to 4pm. Free for mobiles and landlines)
Holding Space (Eastbourne)
A small charitable organisation which support families going through mental ill health, currently offering free, friendly online support sessions for parents and carers, as well as phone support.
- Website: Holding Space
Support with employment
Free skills and employability support
An online brochure full of the latest information on free to access skills, employment and other support, arranged by area.
Southdown Individual Placement and Support
Offer one-to-one support to gain and retain employment, self-employment, voluntary work and education. For adults (aged 16 years +) living in East Sussex who are using a mental health service.
Available across East Sussex
- Phone: 01323 340 151
- Website: Southdown Employment Support
Work in Mind
One-to-one support to find and retain employment, self-employment, voluntary work and education for adults (aged 18 years +). Referrals are accepted direct from Health in Mind teams only.
Available across East Sussex
Education for learning and recovery
Sussex Recovery College
Educational courses about mental health and recovery which are designed to increase your knowledge, skills and promote self-management.
Usually available at the Hastings and Rother Campus and the Eastbourne, Hailsham and Seaford, High Weald, Lewes and Havens Campus.
During the pandemic, free online courses can be accessed at Recovery College Online.
Adult Community Learning
East Sussex College offers activities and learning experiences which can be tailored to support people age 19+ with mild to moderate mental health issues. Normally available in Eastbourne, Lewes and Newhaven, limited courses are currently being delivered by video tutorials. Please contact the college to find out more and see what’s on offer.
Sussex Discovery College
The Discovery College is a community of children and young people up to 21 years and their families and supporters. They offer a range of free courses online and in different venues, which are fun and informative and support people to deal with mental health challenges.
- Website: Sussex Discovery College
Southdown ‘padlet’ listing online learning opportunities
A range of places to find free courses to keep you occupied and learning.
- Website: Learning online
Service user involvement and advocacy
People in Partnership
If you want to help shape the experience and improve the quality of mental health services, we can work alongside you to do so.
Available in Hastings and Rother, Eastbourne, Hailsham and Seaford.
- Phone: 01323 340 151
- Email: email@example.com
- Website: Southdown People in Partnership
Information and advocacy services for people who need support because of problems with their mental health.
Available across East Sussex.
Information, advice and campaigning
Rethink Mental Illness
Rethink improve the lives of people with diagnosed mental illness with expert information and successful campaigning. The advice and information service is open from 9.30am to 4pm Monday to Friday.
Bereavement support and helpline
The Sussex Health and Care Partnership (SHCP) have produced a guide for people who are recently bereaved. This includes information and advice on practical requirements as well as listing available support for you at this time. There is also a bereavement helpline.
- SHCP Bereavement guide during COVID-19 (PDF)
- Sussex bereavement helpline: 0300 111 2141 (Mon to Fri, 8am to 5pm)
East Sussex 1Space directory lists local and national support:
If you have been bereaved by suicide
Public Health England and the Zero Suicide Alliance have produced Help is at Hand for people bereaved by suicide or other sudden, traumatic death.
East Sussex Support for people bereaved by suicide
A new service for people whose loved one has died as a result of suicide, offering practical and emotional support.
- Phone: 07542 305 419
- Website: Bereaved by Suicide Support
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