East Sussex mental health directory

East Sussex mental health directory

For people in crisis and suicide prevention

Contact mental health services

The Sussex Mental Healthline is there to offer support and advise you where to get help for yourself or someone you are concerned about.

For callers whose first language is not English, a telephone interpreter can be arranged for other community languages, by phoning the helpline and letting them know the language needed.

  • Sussex Mental Healthline 0800 0309 500 (free phone)

If you have a care plan and crisis card from Sussex Partnership mental health services, these will include details of who you should contact in a crisis. If you can’t find your care plan, contact your community team during the day – 9am to 5pm – from Monday to Friday. Ask for your care coordinator or the person on duty.

For urgent care use NHS 111 First

NHS 111 First (direct access booking) is a new service available across Sussex. Unless it’s a medical emergency, the NHS is urging everyone to call 111 rather than turning up at A&E. Call 111 or visit the NHS 111 to talk with a mental health professional who can direct you to appropriate help. If needed, you’ll be given a time slot for for attendance at an emergency department or alternative services.

Two East Sussex hospitals have an A&E department.

  • Conquest Hospital – The Ridge, St Leonards-on-Sea, TN37 7RD
  • Eastbourne DGH – Kings Drive, Eastbourne, BN21 2UD

For those living on the edge of the county:

  • Royal Sussex County Hospital, Eastern Rd, Brighton BN2 5BE
  • Princess Royal Hospital, Lewes Rd, Haywards Heath RH16 4EX

Please consider whether your GP or the NHS 111 service can help you before making your journey to A&E during the pandemic.

Contact the Samaritans

If you or someone you know is having suicidal thoughts, the Samaritans can offer help and support 24 hours a day, seven days a week.

Staying Well crisis café for out-of-hours support

Staying Well provides a support service for people experiencing distress due to their mental health, during evenings and weekends when other support may be unavailable. Normally in venues in Hastings and St Leonards and Eastbourne, currently via phone support.

Open 7 days a week, 5pm to 10.30pm on weekdays and 3pm to 10.30pm at weekends.

Call the emergency services

If you are concerned about an immediate risk of harm – either to yourself or someone else – then:

  • Phone 999

Other suicide prevention services

Sussex Partnership NHS Trust Urgent Help Advice

Preventing suicide in Sussex

Advice for people who may be at risk of suicide and their friends and family, on warning signs and how to seek help.

‘Warning Signs’ is a suicide prevention campaign targeting East Sussex, West Sussex and Brighton & Hove, specifically aiming to support the reduction of annual suicide amongst men in Sussex.

Grassroots Suicide Prevention

Work with communities, organisations, services and individuals to help them to become ready, willing and able to effectively support someone at risk of suicide.
Available in Brighton & Hove with advice for all.

Counselling partnership

Free to access, timely support for those who are currently at risk of taking their own life, or who have attempted suicide. Support is also offered to people bereaved by suicide.

National services

  • Shout text service for people in crisis, free on all major mobile networks
  • Papyrus Hopeline uk suicide prevention service for under 35s offering confidential support and practical advice

Zero Suicide Alliance

A national alliance committed to suicide prevention by offering free suicide prevention training and resources.

If you have been bereaved by suicide

Public Health England and the Suicide Prevention Alliance have produced Help is at Hand for people bereaved by suicide or other sudden, traumatic death.

East Sussex Support for people bereaved by suicide

A new service for people whose loved one has died as a result of suicide, offering practical and emotional support.

Mental health services and support

If you are concerned about someone who may harm themselves, please see our crisis and suicide prevention page.

If you are showing signs of mental ill-health which are not improving with self-help interventions, the first thing you should do is speak with your GP, or if you have one, your Lead Practitioner in your Community Mental Health team.

Mental health issues are common and treatable. The sooner you seek help, the better. Please also check out the support available both locally and nationally.

Sussex Mental Healthline

This helpline for mental health care and advice (which is now 24 hours, 7 days a week, for all ages and carers) is the best number to call for many mental health concerns during the pandemic. People who have general concerns about their mental health can also phone to receive psychological support at this time.

For callers whose first language is not English, a telephone interpreter can be arranged for other community languages, by phoning the helpline and letting them know the language needed.

Health in Mind

A free NHS service for East Sussex residents who are experiencing stress, anxiety or low mood. Also anyone recovering from Covid-19. You can self-refer through the website, and also find videos, top tips, free online therapy programmes, and information on coping with the pandemic. The service is currently being offered via the phone or online via a secure video platform. Currently they are not able to offer face-to-face treatment.

Once a referral has been received, the team will talk to you about what can be offered based on your needs.

Adult Social Care

Contact Adult Social Care if you or someone you know needs social care support.

East Sussex Community Network

Wellbeing centres

The seven East Sussex wellbeing centres are now reopening for some face-to-face support with social distancing measures. Staff also continue to offer phone, email and social media support for new and current clients age 16+ who are experiencing ongoing concerns about their mental health.

Support for mental health and wellbeing is offered through a support plan developed with each client. Phone 01323 405 334 or email ESCN@southdown.org for general enquiries, or email your nearest wellbeing centre.

Peer Support Service

People who have their own lived experience of mental health challenges will support you to take control of your mental health and stay well. Peer Specialists work with clients to develop Wellness Plans, identifying strategies and tools to help manage recovery and prevent crisis.

The service is still accepting new referrals, including self-referrals from East Sussex residents.

Staying Well Space

Out-of-hours ‘crisis cafe’ support available 7 evenings a week for adults (aged 16+) experiencing acute distress due to their mental health. The service is reopening in venues in Hastings & St Leonards and Eastbourne, with continuing phone support for those who can’t visit in person.

People supported by Staying Well are generally experiencing distress related to a mental health condition. They are not considered at imminent risk of suicidal or self-injury, or to pose an imminent risk of harm to others.

Thinking Well

Specialist day support for adults living in East Sussex who are living with a diagnosis of Emotionally Unstable Personality Disorder (EUPD).

There is a new film about EUPD for people with the diagnosis and family, friends, and practitioners, with further info on the SPFT website

Access local services to improve your mental wellbeing

Community Connectors

When everyday life is affecting your mental health and wellbeing, we work in partnership with GPs to help you access local services and activities that can help. Community Navigators support people to improve their own health and wellbeing by developing personalised and practical solutions to everyday issues, following the Social Prescribing pathway, and encouraging self-help during the current period.

Local wellbeing project in Eastbourne and Hastings

Wellbeing in Hastings and Eastbourne is a project that promotes the emotional and mental wellbeing of communities within Hastings and Eastbourne.

Money worries and mental health

Welfare benefits service and financial advice

Are worries about money or debts impacting your mental health? The service offers free, confidential advice and information. Open to people living in East Sussex Mon to Fri, 9am to 5pm.

Mental Health and Money Advice

This national impartial organisation has lots of advice and information on managing money, debts and benefits, as well as a toolkit to help you understand, manage and improve your mental and financial health.

The Money Advice Service

The service offers a free tool which creates an action plan with advice on extra support, helpful if you have been affected by the coronavirus restrictions, or just want some money guidance.

Low cost or free counselling services

Sussex Community Counselling

Low-cost counselling by a BACP-accredited service offered in Newhaven, Lewes, Hailsham and Eastbourne (includes funded youth counselling in the Havens area, this is temporarily suspended).

Counselling Plus Community

A charity which offers confidential affordable counselling to people aged 16+. Normally available in Hastings, Bexhill and Rye. Currently offering remote sessions only

Support for Survivors of Suicide (SSOS)

For those who are struggling with suicidal thoughts or who have attempted suicide. Assessments and counselling services are being offered via phone or video calls wherever possible at this time. Support is also provided if you have lost someone to suicide.

Mental health support for people in minority groups

The Links Project

A multi-agency support and advice project for asylum seekers, refugees and new migrant communities living in East Sussex.

  • For support for people with asylum or refugee status, who are experiencing mental health distress, contact Val (Outreach and Engagement Officer). Email: Val.Biggs@eastsussex.gov.uk or call 07825 754 164.

Bad Nerves, Mental Health

Friends Families and Travellers (FFT) provides confidential and private mental health support for Gypsies and Travellers.

LGBTQ+ support


MindOut is a mental health service run by and for lesbian, gay bisexual, trans and queer (LGBTQ) people, with lots of advice and guidance.

LGBT+ Switchboard

Switchboard is a national one-stop listening service staffed by LGBT+ volunteers.

  • Phone: 0300 330 0630 (10am to 10pm daily).

LGBTQ directory

This directory of free support (Sussex and UK wide) lists the local support and social groups run by and for people who identify as LGBTQ, or who are unsure or questioning their gender and/or sexuality.

Mindline Trans+

National evening helpline offering emotional and mental health support for anyone identifying as transgender, non-binary or genderfluid.


Seaview is an open access wellbeing centre in St Leonards. It helps to improve the lives of people who are marginalised for a variety of reasons, and who often have mental health difficulties. The building is gradually opening again as the Covid restrictions are eased. Open 7 days a week.

Mental health support for young people


Young people (aged 14 to 25 years) can access advice and support on emotional and mental wellbeing. The service is open daily from 11am to 6pm through video link, phone or email, and their website.

Available in Hastings, Eastbourne and Newhaven


A new digital wellbeing service to support 13–25 year olds in Sussex with their mental health, designed by young people, for young people. The website provides self-help information, handy toolkits and a directory of local services and Coronavirus advice.


Free online counselling service for 12–18 year olds in East Sussex. It is not a crisis or emergency service, but can allow you to talk about your problems and feelings in a safe supportive and private space. Visit the website to register.

Teen Talk

A Young Carers counselling service for 12 to 18 year olds in Hastings and Rother run by Care for the Carers. Teen Talk offers up to 12 sessions with a qualified and experienced counsellor to provide emotional support to any young person who is affected by their caring role. Assessments and sessions are currently taking place over the phone.

  • Phone: Lyn or Siwan on 01323 738 390
  • Website: Teen Talk

Sussex CAMd

Support with emotional and mental wellbeing, for children, young people and their parents or carers. Their website has lots of information, resources and short films about common problems.


For support and information on services for children, young people, and parents and carers. Includes advice about mental health during the pandemic.

  • For children and young people: Find help
  • For parents: Supporting your child
  • Parents Helpline: 0808 802 5544 (Monday to Friday 9.30am to 4pm. Free for mobiles and landlines)

Holding Space (Eastbourne)

A small charitable organisation which support families going through mental ill health, currently offering free, friendly online support sessions for parents and carers, as well as phone support.

Support with employment

Southdown Individual Placement and Support

Offer one-to-one support to gain and retain employment, self-employment, voluntary work and education. For adults (aged 16 years +) living in East Sussex who are using a mental health service.

Available across East Sussex

Work in Mind

One-to-one support to find and retain employment, self-employment, voluntary work and education for adults (aged 18 years +). Referrals are accepted direct from Health in Mind teams only.

Available across East Sussex

Education for learning and recovery

Sussex Recovery College

Educational courses about mental health and recovery which are designed to increase your knowledge, skills and promote self-management.

Usually available at the Hastings and Rother Campus and the Eastbourne, Hailsham and Seaford, High Weald, Lewes and Havens Campus.

During the pandemic, free online courses can be accessed at Recovery College Online.

Adult Community Learning

East Sussex College offers activities and learning experiences which can be tailored to support people age 19+ with mild to moderate mental health issues. Normally available in Eastbourne, Lewes and Newhaven, limited courses are currently being delivered by video tutorials. Please contact the college to find out more and see what’s on offer.

Southdown ‘padlet’ listing online learning opportunities

A range of places to find free courses to keep you occupied and learning.

Service user involvement and advocacy

People in Partnership

If you want to help shape the experience and improve the quality of mental health services, we can work alongside you to do so.

Available in Hastings and Rother, Eastbourne, Hailsham and Seaford.


Information and advocacy services for people who need support because of problems with their mental health.

Available across East Sussex.

Information, advice and campaigning

Rethink Mental Illness

Rethink improve the lives of people with diagnosed mental illness with expert information and successful campaigning. The advice and information service is open from 9.30am to 4pm Monday to Friday.

Bereavement support and helpline

The Sussex Health and Care Partnership (SHCP) have produced a guide for people who are recently bereaved. This includes information and advice on practical requirements as well as listing available support for you at this time. There is also a bereavement helpline.

East Sussex 1Space directory lists local and national support:

If you have been bereaved by suicide

Public Health England and the Zero Suicide Alliance have produced Help is at Hand for people bereaved by suicide or other sudden, traumatic death.

East Sussex Support for people bereaved by suicide

A new service for people whose loved one has died as a result of suicide, offering practical and emotional support.

Self-help for good mental health

During uncertain times

It is normal to sometimes feel anxious at this time, whatever your personal situation. Many of us will also face significant new challenges which may make us feel low.

This page signposts ways that you can help yourself. If you continue to have concerns about your mental health please visit Mental health services and support.

The following resources have some tips on how to support and manage our own mental health and wellbeing.

There are also many national mental health helplines which offer expert support and advice.

Self-help mental health resources

Every Mind Matters

Every Mind Matters offers simple steps to help you look after your mental health and wellbeing:

NHS approved Apps for mental health

These apps support good mental health for a range of issues and have been assessed against NHS standards:

Health In Mind resources

NHS audio wellbeing guides and mindfulness

Free Mindfulness Project

A range of mindfulness sessions and resources offered free by qualified teachers during the Coronavirus pandemic:

Mind relaxation tips

East Sussex College open courses

ESG offers adult (19 plus) community learning opportunities which are usually free and currently online.

  • Street learning is for adults living in Wealden and Eastbourne and includes wellbeing activities such as mindfulness
  • Community learning courses are open to 19+ adults living in East Sussex and include wellbeing and creative courses

Mind Wellbeing projects in Hastings and Eastbourne

Workshops and information to support positive mental wellbeing, and awareness and understanding of mental health. The service works with young people who live in Hastings and Eastbourne, and people of any age with long-term conditions (such as a mental health condition or physical disability).

There is further information and contact details on the Mind website.

Libraries services

East Sussex Libraries have pages on wellbeing with lots of resources and signposting. If you live or work in East Sussex you can also access free e-books and audiobooks.

Our libraries offer self-help books for people who are finding it difficult to cope or need advice on a specific emotional or mental health problem.

Befriending phone services to combat loneliness

NHS Volunteers Service

‘Check in and chat’ is a telephone service offered by volunteers if you are feeling isolated due to the pandemic, and / or have mental health issues. The service is open 8am to 8pm each day.


The goal of this national organisation is to help reduce loneliness and increase human contact. Trained volunteers oversee the phone line which is open 9am to 9pm, seven days per week. Callers (18+) can chat for up to 20 minutes each time.

  • Phone: 0800 001445
  • For more information Hullo

Connect In (Hastings)

Find more information on 1Space: Connect In

Join Together (Hailsham area)

This is a temporary befriending service during the pandemic set up by SCDA.

Find more information on 1Space: Join Together

Independent Age

A befriending phone service for older people.

Age UK East Sussex

The Community Emergency Response Team (CERT) is currently offering a chat service with calls once a week from a friendly volunteer matched to you.

  • Phone: 01273 476704
  • Website: Age UK

Mobilise Cuppa (for all carers)

Join other carers for a virtual cuppa and supportive chats twice a week. There is also lots of helpful information on their resources page.

Men’s mental health

Southdown’s People in Partnership have put together a ‘padlet’ of information on services and information to help with men’s mental health.

  • Let’s talk men’s mental health padlet

National Peer Support Service

Side by Side (offered through national Mind)

A supportive online community, where you can feel at home talking about your mental health and connect with others who understand what you are going through. It's open to anybody who has an experience of mental health problems, or is closely connected to someone that has. It’s available 24/7 and moderated daily from 8.30am until midnight.

To join: Side by Side

Caring for someone with a mental health condition

If you look after someone with a mental health condition in an unpaid capacity, you are a carer. By offering them support, you’ll play a vital role in their wellbeing and recovery.

Please see our general advice and information about support services for your relative or friend on the other mental health directory pages.

There is also a range of specific support available to you in your caring role:

Carer’s directory

Search our directory for support services

East Sussex Care For The Carers

Including carers of people with mental health issues

Sussex Partnership NHS Foundation Trust

Advice and support for carers

Supporting someone with a mental health problem

National Mind advice

Supporting someone in crisis

Mental health directory information and advice

Carer’s information

Caring for someone

Young carers (aged under 18)

Carers O’Clock

Activities for carers in East Sussex, with regular bulletins and a monthly Talk and Make session

Mobilise Cuppa

Join other carers for a virtual cuppa and supportive chats. There is also lots of helpful information on their resources page.

Holding Space

Support for parents, children and families in the Eastbourne area who are experiencing worries about mental health.

Drug and alcohol services

Online support during the Coronavirus outbreak

These services are offering online meetings to support recovery from substance misuse:

Adfam is is the national charity working to improve the lives of families and friends of people with problems caused by drugs and alcohol. They have also recently developed a toolkit (PDF) for families affected by co-concurring mental ill-health and substance misuse.

Local services

STAR (Change Grow Live)

Our goal is to help service users regain control, change the direction of their lives, grow as a person and live life to its full potential.

Available across the whole of East Sussex

East Sussex Recovery Alliance (ESRA)

ESRA provides drug and alcohol recovery services for anyone over the age of 18 and has some excellent recovery resources.

Oasis Women’s Recovery Service

Support for women affected by drug or alcohol problems and their families, with groups in Eastbourne, Hastings & St Leonards and Uckfield.

Adfam East Sussex

The service in East Sussex provides direct support to families and carers through information, one-to-one support and group and peer support. Adfam will also run a programme of training for professionals to develop their skills in working with the family and carers of substance misusers.

Armed forces services


Veterans Mental Health Transition, Intervention and Liason (TIL)

An NHS service that offers mental health assessments and treatment to those who have served in the British Armed Forces and their families or carers.

Available across East Sussex

Combat Stress

A national charity to support veterans’ mental health, with a 24/7 helpline

  • Phone: 0800 138 1619 (for veterans and families)
  • Phone: 0800 323 4444 (for serving and families)
  • Website: Combat Stress

Sussex Armed Forces Network (SAFN)

If you, or a close member of your family, have served or are serving in the UK Armed Forces there may be additional help and support available.

Available across East Sussex

SSAFA the Armed Forces Charity

Practical, financial and emotional support for service personnel, veterans and their families. They offer a free support line 9am to 5pm Mon to Fri.

  • Phone: 0800 731 4880 (Forces line team)
  • Website: SSAFA

East Sussex Veterans Hub

A local charity which aims to support the wellbeing of veterans of the armed forces living in East Sussex.

  • Phone: 0330 1077808 (free) or 01424 446292
  • Website: ESVH