1. Home
  2. Adult social care and health
  3. Providers and professionals
  4. COVID-19 updates for adult social care and health providers

COVID-19 updates for adult social care and health providers


Local information and guidance from Sussex CCGs and Public Health

Public Health bulletins

These monthly bulletins aim to give information from a range of sources on areas of interest relating to public health, and are shared with the wider East Sussex Community.

For the latest local COVID-19 data in East Sussex and regular messages from the Director of Public Health, see our COVID-19 weekly monitoring report.

Enhanced health in care homes

Enhanced Health in Care Homes (EHCH) is an NHS initiative which aims to strengthen support for the people who live and work in and around care homes, by supporting how we all work together to provide proactive care that is centred on the needs of individual residents, their families and care home staff.

The Enhanced Health in Care Homes is expected to bring many benefits including:

  • Fast and easy access to healthcare professionals including access to a named primary care lead, care home matron (or equivalent) and pharmacist providing Structured Medication Reviews
  • Clinical assessment within seven days of admission or readmission to a care home
  • Access to wider community services & specialist services through MDT (multi-disciplinary teams)

There was an overview provided on Enhanced Health in Care Homes during the East Sussex Care Home huddle on 3 June 2021. If you missed it, you can view the slide set here.

Find out more on the Care Provider Alliance website: Enhanced Health in Care Homes: A guide for care homes

If you have any questions, email: isobel.warren@nhs.net 

Starline *6: Sign up for priority access to NHS 111 clinicians for care home staff

All CQC-registered care homes can now sign up to gain access to a new urgent community care support service. Starline gives fast access to a range of clinical care professionals for urgent advice, via NHS 111 and dialling *6.

Starline provides a formal support line for care professionals and domiciliary workers on scene with a patient in a care home. It gives access to rapid clinical advice and rapid response services in your area through direct conversations with GP’s; mental health nurses; dental nurses; pharmacists; registered general nurses; advanced nurse practitioners; and paramedics.

Starline, which is part of the NHS 111 Clinical Assessment Service (CAS) is not intended to replace existing urgent support services such as Health and Social Care Connect in Brighton & Hove; One Call One Team in West Sussex; or the Professional Support Line (PSL) for East Sussex, but works alongside to provide an escalation point for urgent community support when you need it. The service can also escalate to 999 if required.

See: East Sussex CCG website for more information and how to sign up.

NHS 111 First: Getting the right treatment at the right time

Unless it is a medical 999 emergency, the NHS is urging everyone to call 111 rather than turning up at A&E.

By calling 111 or visiting their website – 111.nhs.uk – the team will talk to you about the help you need, and can now give you an arrival time for an Urgent Treatment Centre or A&E.

Find out more on the Sussex Health and Care website.

Care homes: Reuse of medicines

The government has published a standard operating procedure (SOP) on how to run a safe and effective medicines reuse scheme in a care home or hospice during the coronavirus outbreak.

  • Your care home will need to decide if they are going to opt in or out of this SOP.
  • To make it work you will need NHS email and a video communication device such as a computer with a camera or a smart phone.
  • Sussex CCG is currently working through the practicalities of this SOP with GPs, Community and Hospice at Home nursing, Community Pharmacy and other services that may be involved.

Please contact sc-tr.moch-eastsussex@nhs.net if you have any queries or comments that you wish to be considered.

Infection prevention and control

Check this Infection prevention and control checklist [58.7 KB] [docx] for the management of COVID-19 which should be used with the latest national infection, prevention and control guidance and care home support package.