1. Home
  2. Adult social care and health
  3. Providers and professionals
  4. COVID-19 updates for adult social care and health providers

COVID-19 updates for adult social care and health providers


Updates from East Sussex County Council

Updating the Capacity Tracker

Home Care Providers: Reminder to complete Capacity Tracker updates 

We have recently been contacted by the national Capacity Tracker team who have expressed concerns about how regularly some Home care providers are updating the NHS Capacity Tracker.

We wanted to thank all Home care providers for continuing to update this regularly, and also provide a gentle reminder to please give updates on a daily basis.

Care home vaccinations

It's important that Care Homes regularly update the Capacity Tracker with details of vaccination uptake for residents, staff and full-time staff.

This information is used both locally and nationally to assess the progress of the vaccination programme and identify any locations that have not been able to access vaccinations.

Business continuity and vacancy questions

Also for Care Homes, please ensure both the vacancy and business continuity sections are updated at least once a week and preferably daily.

Help or Advice completing the Capacity Tracker

If you are unsure about how to use the Capacity Tracker, in the ‘Help’ section is a short video and guidance documents that will answer most questions.

Any other questions please call the national help centre by calling 0191 691 3729.

Update: Infection Control and Rapid Test Fund

Due to the short timeframe between providers receiving the latest round of infection control and rapid test funding, and the first report deadline, services that have received the funds will not be required to submit a report on how the funds have been spent by 19 May.

Services will still be required to submit a report in July detailing how they have used the funds and a link to the report will be circulated in advance to complete this return.

For further details, read the full guidance: Infection control and testing fund.

If you have any specific questions, email: ASC Personalisation

COVID-19 self-isolation support

Self-isolation is extremely important to stop the spread of COVID-19. People are legally required to self-isolate if they test positive for COVID-19 or are told to self-isolate by NHS Test and Trace, but there can be barriers that mean people don’t follow the rules. These are things like not understanding what they need to do, financial or employment concerns, access to food and other essentials, and the impact on their mental health.

There is now more support available to people self-isolating in East Sussex, to help them do so successfully. The Local Tracing Partnership will contact anyone who tells NHS Test and Trace they need extra support whilst they self-isolate to:

  • connect them to the community hubs for help with things like shopping, self-isolation support payments or housing concerns
  • signpost them to other services, for example mental health, physical health or social care support
  • arrange urgent food delivery if they have no other way to access food.

People can still contact the community hubs directly.

Those told to self-isolate by NHS Test and Trace who have no other way to get their medicines can also get free medicines delivery from their pharmacy during their 10-day isolation period. People will need their NHS Test and Trace Account ID when requesting the service.

COVID-19 outbreak at a care home – contact Public Health

If a care home has a COVID-19 outbreak, they need to follow the advice issued by Public Health England Health Protection Teams as part of outbreak management.

For further information on outbreaks:

Check the Outbreak Control Plan

Contact: Public Health