Join Support with Confidence

Support with Confidence update

Due to COVID-19, the team are working from home. This means:

  • we cannot post copies of documents, we can only email them to you
  • we do not have access to our post. If you have posted something to us, please email it to: supportwithconfidence@eastsussex.gov.uk. Scans or photos are accepted as long as they are clear.

1. Overview


What is Support with Confidence?

Are you a business offering a service or a personal assistant offering one-to-one support to vulnerable adults?

Support with Confidence is an East Sussex County Council accreditation scheme for care and support providers in East Sussex.

Being accredited means people who are looking for care and support in their homes will be confident you are a provider they can trust.

Scheme members offer services including personal care, meal provision, financial advice, beauty or therapeutic services, gardening, home improvement and transport.

Accredited members are included in the following directories:

Support with Confidence East Sussex County Council

Membership benefits

When you apply to the scheme you will receive:

  • access to the scheme resources and support
  • free training
  • networking opportunities

 And once you become an approved scheme member you will also:

  • be listed in our online directories of service providers
  • be part of a national scheme of vetted and trusted providers
  • receive regular scheme communications, newsletters and updates
  • and be able to use the accreditation logo on your website and marketing
Support with Confidence East Sussex County Council

What we expect from you

Before you apply to the Support with Confidence scheme, you must make sure that you have read and understood the Code of Conduct. This sets out the minimum standards that scheme members must adhere to.

This will help you decide your suitability to the scheme before we receive an application and carry out relevant background checks.

The code covers the following areas:

  • The rights of your clients
  • Trust and confidentiality
  • Promoting the independence of your clients
  • Risk management

Download the  Code of Conduct [431.0 KB] [doc].

Support with Confidence East Sussex County Council

Apply to join

Personal assistants

Personal assistant application form [612.0 KB] [doc]

Businesses

Business application form [615.0 KB] [doc]

Membership fees

This document sets out our current membership fees:

Support With Confidence Membership Fee information 2021 [157.4 KB] [docx]

Due to COVID-19, we cannot accept postal applications or cheque payments at present.

How to send your documents

Please email your completed applications to supportwithconfidence@eastsussex.gov.uk and pay your application fee either by card payment or bank transfer. Contact us for more details on how to do this.

Contact us

If you have any questions, please contact Support with Confidence.

If you use assistive technology (such as a screen reader) and need the application forms in a more accessible format, please contact us and let us know what format you need.

Support with Confidence East Sussex County Council