Lifeline, monitors and alarms

We can provide sensors and detectors, including Lifeline alarms and key safes. These can help you stay safe and live independently at home.

Contact us to check if you are eligible and apply for an assessment.

More about the service

This service is called telecare. It includes:

  • Lifeline units linked to a variety of sensors and detectors. These can detect if you fall and raise an alarm if you need emergency help. They can also alert you, your emergency contact and our monitoring service, of a gas leak, flood, power cut and much more. 
  • key safes so that trusted people can enter your home. These safes are approved by the police.
  • home security, to check if doors and windows are left open and protect against bogus callers
  • reminders to take medicines, eat and drink regularly and other tasks

This equipment is easy to install. We'll do this for you. You do not need a landline phone for it to work.

We'll help you to identify the best person for us to contact in an emergency.

Eligibility

You may be eligible for this service if you:

  • have health problems
  • are frail
  • have a disability

You could also be eligible for help with the cost. There is a small weekly charge of up to £2.85 for monitoring.

If you’re not eligible, but want to find out more or receive this service another way, visit the Telecare Services Association.

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