1. Home
  2. About this site
  3. Accessibility statement

Accessibility statement

Website accessibility

Using this website

East Sussex County Council run this website. We aim to make it as easy to use as possible. You should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using only a keyboard
  • listen to our website using a screen reader.

Go to AbilityNet to find out how to make these changes.

All non-text content has a text alternative.

Language

We use plain English to make the text easy to read. We aim to create content for a reading age of 11. We regularly run readability audits on our content and make continual improvements. As of 22 September 2020, our content meets AA accessibility standards.

Sign language readers can visit our BSL introduction to the website.

If you would like to read the website in another language use Google Translate.

This statement was prepared on 24 September 2019. It was last updated on 24 September 2020.


How accessible is this website?

We know some parts of this website are not fully accessible:

  • some documents in PDF and Word format may not be accessible

What to do if you can’t access parts of this website

We are always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we are not meeting the requirements of the accessibility regulations please contact us.

Email: Web team

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you are not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


Technical information about this website’s accessibility

As part of our commitment to accessibility we are required to publish where we know there are issues with our website.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following issues.

Non-HTML documents

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value).


Content that’s not within the scope

PDFs and other documents

Many of our older PDFs and Word documents don’t meet accessibility standards – for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2020, we plan to either fix these or replace them with accessible HTML pages. The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.  Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.


How we tested this website

This site was most recently tested in September 2020. This website was and is currently being tested for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally. We used automated testing software SortSite. For some sections we also used WAVE Web Accessibility Evaluation Tool.


What we’re doing to improve accessibility

Non-HTML documents

We are training our staff in accessibility and how to create accessible documents. We are updating documents which are essential to providing our services to make sure they are fully accessible.