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Disruption to council services

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Visitors to East Sussex County Council buildings are asked to continue wearing face coverings (unless exempt). This will help us protect our customers and staff – your safety is a priority. Lower infection rates will also help us maintain the level of public service we can offer.

This is our central point for news about council services when they are affected by events outside our control.

England moved to Step 4 on 19 July and restrictions have been lifted. See the latest government guidance.

General support during coronavirus (COVID-19) outbreak

Translated guidance on COVID-19

Government guidance available in many languages, on GOV.UK:

NHS advice from Doctors of the World, produced in partnership with the British Red Cross, available in 34 languages:

SignHealth is a deaf health charity which produces daily updates of government guidance in British Sign Language:

Schools, children and families

Adult social care and mental health

Adult social care

Occupational Therapy (OT) clinic at Firwood House is now open. We're working on reopening other clinics. 

The following services are temporarily closed:

  • Blue Badge clinics
  • Day services for older people. Support will still be offered to day service clients depending on their level of need
  • Skills Development and Employment Pathway (SDEP) is currently closed but will re-launch in Autumn 2021 as Steps to Work.

Changes have been made to the following services:

  • Social care assessments, reviews and safeguarding enquiries will be completed by phone wherever possible
  • The Carers’ Breaks service is still running and aiming to contact people by phone where possible
  • Learning disability respite services are still running, but the service is prioritising crisis situations
  • Learning disability day services remain open with some reductions planned. There is limited access to transport in some cases.

If you already use any of these services and have any queries, please contact the service directly.

To report abuse or neglect, apply for care and support or get support for a carer please continue to contact Adult Social Care.

If you are an Adult Social Care provider, see our page on COVID-19 updates for providers in East Sussex.

Community mental health services

Services are operating and clients will continue to be offered regular support by phone or email where appropriate. New referrals can be made. For further information please see:

Libraries and archives

All East Sussex libraries are open for browsing, computer use and study space. Normal opening hours have resumed. Please wear a face covering (unless exempt).

The home library service will remain in place for vulnerable users. Please book this service by calling 0345 60 80 196.

Customers can continue to access a wide range of eBooks, eAudiobooks, eNewspapers and eMagazines, as well as using Select and Collect services. Customers can access more information, through East Sussex’s eLibrary.

The Keep (Archive Centre)

The Keep is now open to the public. Please wear a face covering (unless exempt).

All existing COVID-secure measures, including social distancing, countertop screens, frequent hand and surface sanitisation, and occupancy limits will remain in place at this time.

The Reference Room remains closed.

Documents no longer need to be quarantined, and so we have been able to lift the cap on the number of documents customers can order in a session.

Read more on essential information about your visit.

Register Offices

Weddings and Civil Partnerships

We’re requiring all visitors to our Register Offices to continue to wear a face covering in public areas and ceremony rooms (unless exempt).

We also urge all people attending wedding ceremonies at which we officiate, in any venue, to continue to wear one (unless exempt).

All Register Office ceremony rooms are now available with their usual maximum capacity. We know that some people may want to take additional precautions to avoid infection and so, if couples and their guests would prefer to socially distance, the room capacities with social distancing in place are also available for their information.

For further details and information about existing or new ceremony bookings, please see our Ceremonies website:  COVID-19 effects on weddings and ceremonies in East Sussex.

Notices of Marriage and Notice of Civil Partnership

We are contacting couples who need to give notice, in anticipation of their East Sussex ceremony going ahead.

If you are an East Sussex resident getting married outside of the county, email Ceremonies 2 months before the date of your ceremony (no earlier).

Please help us to manage the volume of enquiries we are receiving by waiting for a response before emailing again.

Death registrations

We are registering all deaths by telephone and by appointment only. See Register a death.

Birth registrations

Parents or carers with unregistered babies should book online to Register a birth.

Citizenship ceremonies

Citizenship ceremonies are being conducted virtually via Microsoft Teams.

Rubbish and recycling

All Household Waste Recycling Sites will remain open, with normal opening hours.

Cars can attend each day, but vans and vehicles over 2m will only be accepted on Tuesdays, Thursdays and Saturdays. Van drivers need to bring a proof of address (driver’s licence or recent utility bill) and they will be subject to new trade waste inspections.

Before visiting, please check the information for your local site: Rubbish and recycling in East Sussex.

Please reduce your waste where possible and recycle as much as you can through your kerbside collections. Only visit if it is essential, and please follow social distancing rules.

Roads, transport and parking

Bus services

While face coverings are no longer required by law, they are recommended for use on public transport and dedicated transport to school or college by those who can wear them. See: Bus service changes (including back to school changes)

Roadworks

Some work on roads and footpaths is continuing. For our coronavirus highways update, see East Sussex Highways

For other latest information please follow ‘East Sussex roads’ or Sussex Police on Twitter or see the BBC live traffic news.

Countryside sites

Seven Sisters Country Park is open, but the visitor centre and toilets remain closed.

Grants, funding and resources for not for profits

The External Funding Team produces Funding News monthly to provide resources, support and grants. The newsletter includes a COVID-19 section.